kjbet Privacy Policy

kjbet ("we", "us", "Platform") is committed to protecting the personal information of everyone who uses the kjbet platform. This Privacy Policy sets out how we collect, store, process and share your personal data when you register, deposit, play or otherwise interact with our services.

This policy applies to all users of kjbet regardless of the device or browser used to access the platform. By creating an account or continuing to use the kjbet platform after any update to this policy, you confirm your acceptance of the practices described herein.

kjbet does not sell, rent or trade your personal information to third-party marketers. The data we hold is used solely to operate the platform, fulfil regulatory obligations, prevent fraud and improve the player experience. We collect only the information that is reasonably necessary to deliver a safe, fair and efficient service.

kjbet collects personal data through multiple touchpoints during your use of the platform. The categories below summarise what we collect, how we obtain it, and the primary reason it is needed.

The personal data kjbet holds about you is used exclusively for the following purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

• To operate and maintain your player account, including processing deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods.
• To verify your identity and age in compliance with KYC procedures, ensuring that only eligible players aged 21 and above access real-money gaming features.
• To detect and prevent fraud, money laundering, account abuse, collusion and other prohibited conduct that would harm the platform or other players.
• To personalise your experience on the platform, including surfacing game recommendations, promotions and responsible gaming prompts relevant to your activity.
• To communicate with you about your account, including security alerts, transaction confirmations, support responses and updates to platform policies.
• To fulfil legal and regulatory obligations, including responding to lawful information requests from competent authorities and maintaining transaction records for the required retention period.

kjbet does not use your personal data for automated decision-making that produces significant legal or similarly significant effects without human oversight. Where automated tools are used to flag accounts for review, a human operator conducts the final assessment before any consequential action is taken.

kjbet processes personal data under one or more of the following recognised legal bases, depending on the specific purpose of the processing activity:

kjbet does not sell or share your personal data with third parties for their own commercial purposes. We may share limited personal data with carefully selected third parties only where it is necessary to operate the platform, meet legal obligations or protect the safety of players.

All third-party service providers engaged by kjbet are contractually required to process personal data only on kjbet's instructions, to maintain appropriate security measures and to refrain from using data for any independent purpose.

kjbet uses cookies and similar tracking technologies to operate the platform correctly, maintain your session, remember your preferences and analyse platform performance. Cookies are small text files placed on your device when you visit kjbet. They do not contain executable code and cannot access other data on your device.

kjbet does not serve third-party advertising cookies. The cookies we use fall into three functional categories as described in the table below.

As a kjbet player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the kjbet support team using the email address provided in the Contact section of this policy. kjbet will respond to all verifiable requests within a reasonable timeframe.

• Right of access — you may request a copy of the personal data kjbet holds about you at any time.
• Right to rectification — if any data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure — in certain circumstances you may ask us to delete your personal data, subject to our legal retention obligations and any ongoing account or dispute.
• Right to restriction — you may ask us to restrict the processing of your data while a complaint or correction request is being investigated.
• Right to object — where processing is based on legitimate interests, you have the right to object. kjbet will assess whether those interests are overridden by your rights and respond accordingly.

Please note that some rights are subject to conditions and may be limited where kjbet has overriding legal obligations — for example, the right to erasure cannot be applied to transaction records that must be retained under anti-money-laundering regulations. kjbet will clearly explain any such limitation when responding to your request.

kjbet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is retained for the duration of the active account relationship and for a defined period following account closure, to meet regulatory record-keeping requirements and to handle any post-closure disputes or queries.

Financial transaction records, including deposit and withdrawal history via bKash, Nagad and Rocket, are retained for a minimum of five years following the date of the transaction, in accordance with standard anti-money-laundering record-keeping obligations. After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an individual player.

kjbet implements a layered security architecture to protect your personal and financial data. All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data fields stored in our databases are encrypted at rest. Access to player data within our systems is governed by role-based access controls, ensuring that only authorised personnel can view or process your information.

Despite our security measures, no internet-based platform can guarantee absolute security against all threats. You are responsible for keeping your own login credentials secure and for logging out of the platform when using a shared or public device. If you suspect any unauthorised access to your account, contact kjbet support immediately so we can investigate and take protective action.

kjbet reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via the contact details held on file. The updated policy will be published on this page with a revised effective date. Your continued use of the platform after notification constitutes your acceptance of the revised policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data kjbet holds about you, please contact our Data Protection team directly. We are committed to resolving all privacy queries promptly and transparently.

Contact address: [email protected] — please include your registered username and a clear description of your query so we can identify your account and respond efficiently. kjbet does not accept privacy requests by phone. All requests must be submitted in writing to the email address above.